Group Information

The spa is inviting and warm. Not stuffy and pretentious. I love the patio area and the fact that you let us bring our own "picnic", but accommodated with a table clothed table and container to hold our refreshments. Delightful. - Kathryn W., Denver, CO
The planning was wonderful. Everyone was so accommodating to our needs of being open very early for a Bridal Portrait and open on Sunday for the wedding. We appreciate all of your hard work!! Everything was fabulous and everyone was so sweet and helpful in every way! - Janet P., Austin, TX


Services and Facilities:

With approximately 5,000 square feet, our spa includes a full service hair salon, two manicure and two pedicure stations, three massage rooms (with steam and Vichy showers ), two facial rooms, and a separate dressing area with lockers to secure your valuables. Our outdoor deck is a lovely place to enjoy a lunch, snacks or just lounge and take in the beautiful view. You are welcome to bring in your own food and drinks, or our staff can make recommendations for catering your event.

You may choose from services in our various departments. There are special mini services we can offer to accommodate large groups. Talk to our group coordinator for more information.

Reservations and Scheduling:

We recommend that you contact us 3-5 weeks in advance (wedding parties may require a longer time line) to reserve the date and appointment times. This may be done by telephone, email or fax. Once the date has been secured, we ask that you provide us with the specific names and services you desire so we may staff and schedule accordingly. We ask that you designate a single point of contact for communications regarding appointments and handling of payments. Our group coordinator will work with you one-on-one to make the appointments and arrangements for your set up.

Deposits and Payments:

In order to secure the date for the group, Spa at the Lake requires a deposit of 50% of the total estimated cost of services, which will include an 18% gratuity. We ask that you provide us with a credit card which will be charged for the deposit to secure the date. The balance of the total will be due upon the day of services. We accept cash, checks,Visa, Mastercard, American Express and Discover.

Cancellation and Late Policy:

In order to better serve you, we ask that our guests arrive at least 15 minutes prior to the scheduled appointment times so that you have plenty of time to check in, fill out any necessary forms, change and enjoy the full time of your service. Since we are often booked, late arrivals may receive a shortened service unless time permits otherwise. Groups have up to 2 weeks prior to the event date to make any changes or cancellations, after which all appointments are guaranteed. Please understand that your appointments have been pre-booked with specific service providers based on your original requests, and therefore, we cannot accommodate last minute changes to the schedule after this 2 week cut-off. No shows will be charged the full amount of the service(s).